Privacy Policy

Last updated: [ADD DATE BEFORE PUBLISHING]

Template notice: This is a starting template, not legal advice. Replace the bracketed placeholders and have it reviewed by a qualified professional before you publish or submit your app for review.

This Privacy Policy explains how [Company Legal Name] ("Amare Tech", "we", "us") collects, uses, stores, and protects information in connection with our Shopify apps and the amaretech.app website (together, the "Services"). By installing an app or using the Services, you agree to this policy.

1. Information we collect

The information we process depends on the app and the forms a merchant publishes. Our Product Registration & Warranty Claims app processes customer-submitted information so merchants can register products and review warranty claims.

Merchant and store information. Store identifiers such as the myshopify.com domain, app settings, published-form configuration, warranty settings, and basic account information Shopify makes available within the scopes approved at install.
Product registration information. Depending on the merchant's form, this may include a customer's name and contact details, product or SKU, serial number, purchase date, retailer, proof of purchase, and other information the customer submits.
Warranty claim information. Depending on the claim form, this may include customer contact details, product identifiers, issue descriptions, requested resolution, claim status, registration match, receipts, images, documents, and other evidence uploaded with the claim.
Merchant notification details. Contact information and alert settings a merchant provides so the app can send notices about new registrations or warranty claims.
Operational and security data. Technical records needed to operate and secure the Services, such as timestamps, app events, error logs, and potentially IP address and browser/device information. [Confirm the exact fields retained in production logs before publishing.]

Do not use the forms to request sensitive personal information that is unnecessary for product registration or a warranty decision. Merchants control the fields and instructions they publish and are responsible for collecting only information they lawfully need.

2. How we use information

To publish and operate product registration and warranty claim forms.
To create registration records, associate claims with registrations, and present claims and supporting evidence to the merchant.
To support merchant review, status updates, requests for more information, and RMA workflows.
To authenticate the app, apply settings, send enabled alerts, and provide support.
To keep the Services secure, reliable, and free of abuse.

3. Storage, security & retention

Registration records, warranty claims, and uploaded evidence are stored with our infrastructure providers and protected using reasonable administrative, technical, and organizational safeguards. We apply least-privilege access to the Shopify scopes each app requires. Data is retained only as needed to provide the Services, meet legal obligations, resolve disputes, and enforce agreements. [Confirm hosting regions, encryption controls, and production retention periods before publishing.]

4. Sharing & subprocessors

We do not sell your personal information. We share data only with service providers (subprocessors) that help us run the Services — for example, cloud hosting and infrastructure — under contractual confidentiality and security obligations, and with authorities where required by law. [List your subprocessors, e.g. hosting/storage providers.]

5. Your rights & data deletion

Merchants generally determine why and how customer registration and claim information is collected; Amare Tech processes that information to provide the app. Customers should first contact the merchant whose form they used to request access, correction, or deletion. We assist merchants with valid data requests. Merchants can also contact us or uninstall the app to request deletion of their app data. Depending on your location, additional rights may apply. Contact [email protected].

6. Shopify data protection requests

We honor Shopify's mandatory compliance webhooks for customer data access, customer erasure, and shop erasure. When Shopify sends a valid request, we locate, provide, or delete relevant registration, claim, evidence, and store data within Shopify's required timeframes, subject to lawful retention obligations.

7. Cookies

Our marketing website uses only essential cookies/local storage needed for basic functionality (such as remembering your light/dark theme preference). The embedded app operates inside the Shopify Admin.

8. International transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers. [Adjust to reflect your hosting regions.]

9. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, by notifying you.

10. Contact us

[Company Legal Name]
[Business address]
Email: [email protected]